Shipping Policy

SimGrip Shipping Policy

SimGrip is not responsible for delivery delays once a package is picked up by the shipping carrier – regardless of the country we are shipping to.

Orders are typically fulfilled within 3-5 business days.

PRE-ORDER: If you have purchased pre-order items, those products will typically ship within 30 business days of ordering. Please refer to the product page for more details as the  pre-order release date will vary from product to product.

DUTIES AND TAXES: Any order being shipped outside of the United States may be subject to import duties, taxes and/or brokerage fees. These costs are the sole responsibility of the receiver, and we suggest you check with local postal or import authorities prior to completing your order.

Wrong Address:

If you provide us with the wrong address, postal code, or street number, resulting in the package being returned to us - the customer will be responsible for the shipping fee to send the package back to the correct address, or the customer would also be entitled to a refund, less the cost of shipping. Please ensure your address is correct when submitting your order.

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UNITED STATES

SimGrip offers free shipping on all orders over $75 USD.

We currently ship with: USPS, UPS or FedEx.

Once a package is shipped, delivery time can range between 1-15 business days depending on the chose shipping method.

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CANADA

SimGrip offers free shipping on all Orders over $99 USD.

We currently ship with USPS, UPS, or FedEx.

Once a package is shipped, delivery time can range between 5-15 business days depending on the chosen shipping method.

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EUROPE & UNITED KINGDOM

SimGrip offers free shipping on all orders over $150 USD.

We currently ship with USPS, UPS, or FedEx.

Once a package is shipped, delivery time can range between 5-30 business days depending on the chosen shipping method.

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ASIA, AUSTRALIA & NEW ZEALAND 

SimGrip offers free shipping on all orders over $199 USD.

We currently ship with USPS, UPS, or FEDEX.

Once a package is shipped, delivery time can range between 5-30 business days depending on the chosen shipping method.

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SOUTH AMERICA

SimGrip offers free economy shipping on all orders over $150 USD.

We currently ship with USPS, UPS, or FEDEX.

Once a package is shipped, delivery time can range between 5-20 business days depending on the chosen shipping method.